( his awkwardness is immediately on display as he sees that this person, lottie, is really having a hard time of things. it would be impolite to point out her unkempt hair, the look of someone who is having a definite hard time of the weather, flushed cheeks and sweaty.

instead, he takes her turn to enthusiasm with a bit more kindness. this kind of heat — it can make anyone turn into their worst selves. )

Well, I don't want to say it'll be a perfect fix, but...

( he glances at her car. )

I'm an engineer back in my home. Cars are a bit new to me, but the concepts are similar to what I've done in the past.

( this will be a learning experience for him! so, before she can start questioning how helpful he may actually be, gustave moves over towards the front of the car, where he knows the engine is. )

Can you describe what the problem is?